Challenges and Possibilities of Continuing In-Service Training for Technical-Administrative Employees of Unb from the Perception of the Employee and the Manager
Education; Continuing in-service training. Technicaladministrative staff
This study addresses the continuing education in service of UnB's Technical-Administrative Servers (TAEs). Exploring the concept of continuing education and its implementation in the federal public service, the authors who support the study are Castanho (2008), Friedmann (1946), Imbernón (2010), Marcelino (2004), Naville (1950) and Steil (2002), Decrees No. 5,707/2006 and No. 9,991/2019, Salles (2004), Gatti (2008) among others. The objective of the study is to analyze the challenges and possibilities of continuing education in service for UnB's technical-administrative servers, based on the perceptions of the servers themselves and managers, in order to highlight improvements based on the needs identified by the research participants. The guiding question of the research is: “What are the challenges and possibilities of continuing education in service for technical administrative staff at UnB, from the perspective of staff and managers?” This is a descriptive and qualitative research. The research includes the following procedures and instruments: analysis of bibliographic and documentary data, questionnaires, semistructured interviews, and content analysis. The results reveal that most staff consider continuing education as an important tool for professional and institutional development, although they point out challenges, difficulties, and needs for improvement. The study highlights the importance of improving training practices and fostering dialogue between staff, managers, and the Training Coordination. The product is a Practical Guide for Training TAEs at UnB: a Path to Professional and Institutional Development.