Listening in the Care of Child and Adolescent Victims of Rights Violations: Practices of Specialists in CREAS in the Federal District (Brazil)
listening to children and adolescents; assistance at CREAS; child participation; sociology of childhood; rights violations.
According to the International Convention on the Rights of the Child (1989), all children have the right to express their opinions freely on all matters affecting them and should have the opportunity to be heard in all processes that affect them. Given the challenges involved in listening to children and adolescents by professionals at the Specialized Social Assistance Reference Centers (CREAS) in the Federal District (DF), this study aims to understand how specialists at CREAS in the DF listen to children and adolescents who are victims of rights violations. Its theoretical framework is based on the Sociology of Childhood, together with contributions from the Study and Research Group on Social Studies of Childhood at the University of Brasília (GEPESI/UnB). To achieve objectives, online questionnaires and interviews were used as instruments, with questions about how listening is carried out with children within CREAS, with the participation of 21 professionals. This research is characterized as qualitative, and the data were analyzed using content analysis. The results found indicate that children are rarely listened to in this context and have a very low level of participation. With the results generated, it was possible to develop a continuing education activity for specialists in the form of a workshop with a theoretical part on the sociology of childhood and children's rights, and case studies on specialized listening carried out at CREAS for children and adolescents who are victims of rights violations.